Here’s a fact you may not have known: Many of today’s top executives and CEOs in tech companies — from Microsoft’s Satya ...

California’s department of motor vehicles was a mess back in 2019. The state’s then-new governor, Gavin Newsom, described customers as “outraged” by their DMV experiences. It could take several hours ...

A conversation with venture capitalist Heidi Roizen on making networking relational, not transactional. Twenty-five years ago, a Harvard Business School case study featured the exceptional ...

Extreme weather events pose significant challenges for gig couriers, impacting their performance, income and health. Research ...

Your long-awaited time off is around the corner, and that pre-vacation stress is starting to creep up. Don’t fret—planning for a backup at work doesn’t have to be overwhelming. Follow these steps to ...

When most people prompt generative AI, they do so within the paradigm of how they think about what could or should come next.

As a manager, asking your team to take on emotionally taxing tasks is sometimes unavoidable. Thanking someone before they begin can help ease their emotional burden, make them more resilient, and ...

To mark the 1000th episode of HBR IdeaCast , hosts Alison Beard and Curt Nickisch scoured the archive for 10 of the best ...

Today, the widespread ability to use Buy Now, Pay Later (BNPL) schemes like Afterpay and Klarna in online retail is transforming how consumers pay for purchases. Rather than relying on debit or ...

Of all the people who say they need a career change, many don’t actually need one. Much of the time, it’s something in their jobs or in themselves — like skills — they need to change.

Summary. High standards aren’t a bad thing, but they can hold you and your team back when they become inflexible. If your high standards are causing problems on your team, you can take four ...

From the Magazine (forthcoming March–April 2025) ¢erdot; Long read The AI era is in its early stages, and the technology is evolving extremely quickly. Providers are rapidly introducing AI ...